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FAQ

What steps are you taking to manage COVID-19 safety in your store?​

At Generation Jewelers, the health and safety of our customers and employee is our top priority. We are continuing to follow federal, state, and local guidelines. We are doing everything we can to keep our community safe in this evolving situation. 

 

In-store Shopping

Our local store is open, it may have limited hours or may only be offering curbside pickup. Please check the store locator for the most up to date information or call to make an appointments for any custom services and any questions or information needed prior to visiting the store location. Our store teams are eager and excited to welcome you as local governments deem it safe to do so.

 

In-store Safety Measures

The health and well-being of our team members and customers remains our utmost priority. We are following local regulations and CDC guidelines on personal protection equipment (PPE), social distancing, and cleaning. Store associates will be wearing masks, and we ask that our customers also wear masks while shopping with us. For your reassurance as a customer, jewelry, is being cleaned after it has been handled, and surfaces and payment devices are being cleaned regularly.

​How Do I Place An Order?

 

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Payment and Shipping

 

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​Secure Ordering & Payment Options

 

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Returns & Refunds

 

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